How does it work ?

The finder of your lost pet naturally looks at the pet tag. Depending on the kind of tag you use, he or she is invited to scan the tag with a smartphone or alternatlively call the S.O.S. Lost Pet number and to key in the idenfication code engraved on the back side of the tag.
- If the tag is scanned, the qr code forwards the finder to a microsite displaying carefully selected infromation about you and your pet. (you configure yourself the information that will be displayed)
- If the finder prefer to call the toll free number, S.O.S. Lost Pet forwards the call directly to the owner and sends an SMS to you and/or to a person of your choice (that you define on your profile). Emails are also sent to all email addresses identified in the profile. If the owner is not available, the finder can leave a message. The owner can manage his or her details directly from this site. 

How much does it cost ?

Our S.O.S. tags cost from just $10 per tag, but check on our site in the "Buy Tag" section to know the exact price including the delivery and administration fee. We have also many different kind of tags so check out which one fits just your needs and your pet!
Just bear in mind that there is no renewal fee! You just buy a new tag if your pet loses one.)

How do I activate my S.O.S. Lost Pets medal ?

All SOS tags purchased on this site are already activated. If you receive one through your vet, ask him or her to activate it for you! Every tag is engraved with an pet identification code. The activation code (which you need in case you activate the tag yourself) is also clearly marked and can be found on the tag’s packaging. You need to enter both codes on our web site to activate your pet’s medal.

Can I test if this really works ?

Absolutely! If you want to make sure that your setup is correct, test the service!  Scan your tag if it is scannable or call the toll free number and enter your pet's identification code. just like a finder would do. We are looking forward to receving your feedback.

What is a QR Code ?

QR means Quick Response, it a two dimensional code that contains a large quantity of data. It can also be scanned easily by the modern smartphones (iphone, android, blackberry) after a preliminary installation of a free QR code reader application.

Which QR code reader do you recommend ?

any QR code reader works but you can try NeoReader (it's free from another company and available at http://get.neoreader.com/) or Google Goggles.

Can I order SOSLostPets for my cat or my dog ?

Yes! SOSLostCats for your cat, SOSLostDogs for your dog. For the dogs, the medal is a bit bigger.

end faq